Job Description
Position Title Sales Manager
Department Distribution Channel
Reporting to Branch Manager
Job Purpose
Agent Recruitment§ Develop various sources of agent hiring & build a team of agent & agent pipe line.
§ Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
§ Implementation of MNYL GOLD process and adhere to the business norms
§ Follow agent 9 pointer hiring mechanism & other hiring norms
Agent Development§ Ensure product knowledge by MNYL ways of training
§ Field demonstration (FOD’s)
§ Development of agent prospecting habits, calling habits and work habits.
§ Work with agent on planning and reviewing of activities and goals.
§ Identify the training needs of the agent and work with Trainers to improve the same
q Meet Business Targets
§ Achievement of monthly, quarterly & yearly business plans.
§ Improve agent productivity & persistency by regular PRP/IID/GID etc…
§ Ensure companies product mix sales ration and adhere to the business norms.
§ Maintain agent pro activity as per business plan
o Customer Centricity
§ Be MNYL brand ambassador & a customer champion
§ Follow MNYL sales practice to develop deep customer loyalty
§ Hold periodical customer meet to understand customer pulse & need
§ Ensure customer queries are responded to satisfactorily as per MNYL standard.
Desired Competencies
Ø Sourcing & Selection capability
Ø Nurturing & Developing talent
Ø Result orientation
Ø Customer centricity
Ø Planning & Execution
MOS:
q Achievement of business plan & GPA
q Recruitment / Development & Activisation of agent as per plan.
q Persistency as per MNYL grid
q Achieve GOLD Score as per MNYL standard
q Number of EC/MDRT agent
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