Urgently Require - Business Development Manager (Franchise Development)

Business Development Manager job description

Job purpose of Business Development Manager is responsibility for all operations in the assigned territory.

Key duties/responsibilities of Business Development Manager:

§  Handling the sales and business development related issues

§  Channel Development / Franchise Development / RO Recruitment

§  Screening of investor portfolio in terms of best fit as per his investment bandwidth, location and work profile.

§  Handling responsibility of coming up with suitable solutions and inputs wherever required either from clients or investor for increasing the closure probability.

§  Ensuring the revenue generation and goal achievement

§  Finalize Corporate Alliances for franchise expansion with prospective clients/brands

§  Making calls, travelling to various clients site and judging his/her present business and suggesting the suitable brand / business accordingly, Initial Inspecting the property,

§  Identify new locations for setting up franchisees / Associates

§  Market Intelligence

§  Develop new marketing strategies

§  Budgeting

§  Settling up and achieving targets 

Desired Candidate Profile:

§  Candidates with 2 to 6 years relevant experience

§  Candidates with good communication skills, high energy levels, confident, energetic & zeal to perform.

§  Self motivated and target achieving person

§  Fluent in English & Hindi

§  Should possess computer / internet basic knowledge

§  Exposure in Franchising business would be preferred 

Remuneration 

# Salary range: 1.5 LPA - 2.5 LPA + Performance based payouts + Travel & Mobile reimbursements 

Cafe Manager - Retail Chain of Restaurants

Reporting to: Area Manager

Reportees:  Asst Café Manager, RMTs, OTs, Team Members.

KRA:

1. Translating company’s objectives in the region
2. Ensure store compliance with company’s operational procedures
3. Lead, motivate & develop team to maximize profits
4. Drive customer focus through service standards in area

 Knowledge, Skills & Abilities:

§  Excellent communication & influencing skill

§  Result oriented

§  Financial awareness & understanding of P&L

§  Ability to strategize & analyze reports

§  Sales & marketing orientation

§  Planning & organizational skills

§  Building & developing high performance team

§  Operating system & internet skills

 Qualifications & Exposure:

§  BHM graduate

§  2 - 4 years of experience in handling multiple F&B units

§  Retail or related industry exposure

Duties & Responsibilities:

Financial:

Ø  Supervise an individual outlet.

Ø  Maximize Café sales performance and drive profits.

Ø  Sales forecasting and apportioning targets across teams.

Ø  Asset & Equipment maintenance.

Ø  Assuring the Timely & Accurate indent is placed for the café.

Ø  Wastage control measures.

Ø  Ensuring the compliance of the SOPs on cash & all the tenders.

Ø  Timely forecast of the stock in order to ensure the smooth operation of the cafe.

Learning & Development Management:

Ø  Retention of manpower.

Ø  Motivating the team to ensure the sales target in met.

Ø  Briefing the team on a daily basis to ensure the team understands the importance SOPs

Ø  Ensure the team is groomed to move to the next level.

Ø  Grievance handling & solving issues.

Ø  Ensure the Training Certification of team members.

Process Indicators:

Ø  Ensuring all the documentation related to the café is done on time (Sales Reports/ Café Registers).

Ø  Ensuring the Quality Audits done on day to day basis.

Ø  Implementation of SOPs.

Ø  Efficient utilization of the manpower by means of effective charting out the duty rooster.

Ø  Integrity, cost controllable & Waste Management.

Ø  Ensuring 90% score in the Management Visit Report.

 Customer orientation:

Ø  Ensure all the Customer complaints are resolved.

Ø  Analysis of Customer database complaints & drive the footfall in the cafes.

Ø  Ensuring the MAST & SOPs is followed by the team in the café to drive customer focus.

Ø  Ensuring the Training norms are met.

Ø  Ensuring 90% score in the Management Visit Report.